Privacy Policy
At Elegant Industries L.L.C., we take the protection of your personal data and privacy seriously.
This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have regarding your data. If you have any questions after reading this policy, please contact us using the details below.
1. Who We Are
Data Controller:
Elegant Industries L.L.C.
Al Hamra, Al Jazeera Industrial Area Ras Al Khaimah, United Arab Emirates PO Box 36145
Contact:
Email: info@elegantindustriesllc.com Phone: +971 7 243 7717 / 18
2. Information We Collect
Anonymous Information
When you visit our website, we automatically collect general technical information about your visit; such as your IP address, browser type, device information, and pages viewed using cookies and similar tracking technologies. This helps us understand how visitors use our site and allows us to improve its performance, content, and functionality. This information is analyzed in aggregate, anonymous form.
Information You Provide to Us
If you contact us through a form on our website (for example, to request a quote, ask a question, or reach out about our products), we collect the information you choose to share such as your name, company name, email address, phone number, and the content of your message. We use this information only to respond to your inquiry and to communicate with you about your request.
We do not add you to any marketing or mailing list unless you explicitly opt in to receive such communications.
3. How We Use Your Information
We use the information collected through our website for the following purposes:
Information collected automatically (technical/anonymous data):
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To operate and display our website correctly
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To maintain the security and stability of our website
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To understand how visitors use our site, so we can improve it
Information you provide directly (contact forms, inquiries):
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To respond to your questions or requests
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To provide you with the information, quotes, or products you have asked about
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To prevent misuse of our contact forms and protect the security of our website
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Cookies
Our website uses cookies — small text files stored on your device — to support basic site functionality and, where applicable, to understand how visitors interact with our site.
You can control or disable cookies through your browser's privacy settings. Please note that disabling certain cookies may affect how parts of our website function.
5. Analytics
We may use website analytics tools (such as Google Analytics) to help us understand how visitors use our website for example, which pages are viewed most, and how visitors navigate the site. This data is used in aggregate form to improve our website and does not identify you personally.
If analytics tools are used, you may be able to opt out through your browser settings or available opt-out tools provided by the analytics service.
6. Sharing Your Information
We may share your information with trusted third-party service providers who help us operate our website (for example, hosting or website management providers). These providers are only permitted to use your information to perform services on our behalf and are required to keep it confidential and secure.
We may also disclose information if required to do so by law, or in response to valid requests by public authorities in the United Arab Emirates.
7. Data Retention and Security
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable law, you may have the right to:
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Request confirmation of what personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your personal information
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Withdraw consent for any communications you have opted into, at any time
To exercise any of these rights, please contact us using the details in Section 1. We will respond to your request within a reasonable timeframe.
This website is operated in the United Arab Emirates, and personal data is handled in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, where applicable.
9. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to our website, we are not responsible for the privacy practices of any third-party sites you may visit through these links.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Elegant Industries L.L.C.
Email: info@elegantindustriesllc.com
Phone: +971 7 243 7717 / 18
Address: Al Hamra, Al Jazeera Industrial Area, Ras Al Khaimah, UAE